Digital transformation means the integration of digital technology into all aspects of business. This integration changes the business operations and the value that is delivered to customers.
There are several reasons for a business to undergo a digital transformation. The most likely reason for many is for survival. Businesses do not transform by their decision; they transform because usually, they failed to evolve over the years, and it is affecting their business.
Elements that are most commonly considered for digital transformation:
Culture and Leadership
Digital Technology Integration
Enhanced Customer Service
Enhanced Workforce Ability
Challenges to the Integration of Digital Transformation
Meeting the expectations of both the customers and their employees.
Company culture and human factors.
Lack of definition and consequently leadership.